New Topics

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    Calendar remember previously displayed date and view

    Paul Fujimoto-Pihl · 0 · Posted

    Is there a way to have the calendar view remember which day/week/month you were displaying, as well as the zoom level (i.e. displaying the daily/weekly/monthly view)? I find when i'm working on something, then click away to add a user or group, then click back to calendar, it wastes time having to click back to the correct date range and view.

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    Copy/paste of calls

    Paul Fujimoto-Pihl · 0 · Posted

    I'd love to be able to copy an entire range of calls, say for a standard tech week, and be able to modify the start dates to save time re-entering them a dozen times for each year.

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    Callboard sort behaviour when navigating away and back

    Paul Fujimoto-Pihl · 0 · Posted

    When editing a call, when going back to callboard screen it would be nice if it remembed how entries were sorted, and which page you were on.

    e.g. I sort by ID in callboard screen, click on page 3 to see the most recent entries, then edit a specific call, then click submit. The current behavior is to return to page 1 and sort by start time. I'd like at least an option to return directly to page 3, sorted by ID.

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    One page weekly for printing and posting on physical callboard

    Paul Fujimoto-Pihl · 0 · Posted

    I'd love to have a way to create a consolidated weekly that fits on a single sheet. Rows/columns by date and space. I suppose an XLS version of the weekly in standard template format would allow each subscriber to create a custom macro to reformat into something that works for each organization.

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    Multiple times for a call

    Paul Fujimoto-Pihl · 0 · Posted

    When scheduling a multi-call load-in, I'd like to be able to enter multiple start/end times for a call. Essentially a repeat within a single day.

    i.e. 

    Load-in 8am -12pm

    Load-in 1pm - 5pm

    Load-in 6pm - 10pm

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    Help! Charged twice for no service!

    Courtney Sikora · 0 · Posted

    When subscribing to the student service, I got charged twice and was not taken to anywhere where I could get started on setting up my callboard. Help! Pease! 

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    Getting Started

    Cheyenne Oliver · 0 · Posted

    Hey there, I just subscribed for the student membership, but it kept me on the same page and I can't find a place to get started scheduling. so my question it, How do I get started working with the program?

  • Welcome to our new user portal!

    Terrence Williams · 0 · Posted
    Welcome to our brand-new user portal! Here, you can submit private requests directly to our help desk, ask a question or share your ideas in our community. You can report problems or give praise, too!
  • First knowledge base article.

    Terrence Williams · 0 · Posted
    This is your first knowledge base article. You and your colleagues can create knowledge base articles with rich text, images, videos, tables, etc. here.
  • Enjoying our service? Tell everyone about it!

    Terrence Williams · 0 · Posted
    Share your love and appreciation of our work through Praises. Have we answered your questions and addressed your concerns in a timely manner? Leave us a praise!